Legal
Refund Policy
Last updated October 2026. This document is a working draft and should be reviewed by a qualified legal adviser before launch.
Perishable food
Because our products are perishable, the statutory 14-day cancellation right does not apply once goods are delivered. You can cancel an order before it is prepared.
If something is wrong
If an item arrives damaged, incorrect or not as described, contact us within 24 hours with your order reference and a photo, and we will offer a replacement or refund.
Refund timing
Approved refunds are returned to the original payment method, usually within 5–10 working days.
Contact
LONDON HEALTHY LIVING LTD, company number 14849485, registered office 6 Woodpecker Close, Harrow, England, HA3 6FD. Email hello@londonhealthyliving.co.uk or call +44 7366 261099.